I placed an order. When will I receive it?

Our average turnaround time for our orders is less than 15 Business Days. This will vary from season to season.

Can I get my order in a rush?

On certain products we can help you with this.  Certain items we can produce quicker than others so please feel free to contact us and let us know your needs and we will do our best to accommodate.  

How do I pay for my order?

Direct deposit, credit card, PayPal, cheque or cash.  Whichever is easier for you.  Your invoice will come from WSC Image.

Can I get samples to try on?

We can provide you with sample sizes for your staff to try on.  We will invoice you for the samples at regular price.  You have 15 days to return the samples for a full refund.  Should you decide to keep the samples after 15 days we offer a 20% discount for the blank sample items.

I don’t see “Product X" on the site is it available?

We do try and keep our site stocked & updated with the most popular products.  However if you see a
product you want and it is not listed please email rick@wscimage.com and I will find your item.

*If you have any other questions please contact   rick@wscimage.com


At WSC Image, we specialize in custom products and services. Due to the unique nature of our offerings, we do not provide refunds. We understand the importance of ensuring your complete satisfaction, which is why we strive to be proactive in our service. Before proceeding with an order, we make sure to obtain your final approval to ensure that the end result meets your expectations. However, once an order has received your final approval and is completed, we are unable to accept returns or offer refunds. We appreciate your understanding in this matter and are committed to delivering a high-quality experience for all our customers. If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team.

What sizes should I order for a large group?

Do you need to calculate how many pieces per size for an order? This useful tool provides a typical size breakdown ratio by apparel category.


I need some printing done on my supplied shirts. Can you do that?

I’m sorry, but we can’t print on supplied items at WSC Image, and here are the reasons why:

  1. Responsibility for Errors: Printing errors can and most likely WILL occur, and determining responsibility can be complex. If we’re held accountable for a mistake, replacing the item can be problematic. Is it available? What’s the cost? Where can I get another one?  There are too many unknowns to accurately price our printing services to account for potential errors or misprints.

  2. Unanswered Questions About the Item: What type of item do you have? What’s the brand? Has it been preshrunk? Colour fast? Some of our printing uses presses that squeeze items with pressure while others may go through a giant 500-degree oven, and while we know the items we sell will be fine, we can’t guarantee the same for your supplied items. Gathering all this information would take some testing and time that could be better spent on fulfilling orders using our selection the products we provide and are familiar with. Balancing all this plus our in-house orders becomes too complex of a task.

  3. No System for Contract Work or Resellers: We are not set up to process contract work orders, where you bring in your items for printing for yourself or for your customer. Many companies focus strictly on this type of work, dealing with lots of Resellers and having a system in place to handle them. Our system is fantastic at handling our in-house orders, but we don’t have a system for contract work. Though it may seem similar, it’s definitely not the same.

Because of these reasons, we decided long ago not to print on supplied items or do any contract work for Resellers. This decision has made a world of difference in our business, and we’re so glad we made it. Today, we focus on finding the best apparel for your money and quality printing them in-house.

So unfortunately, if you are a Reseller or have your own items you want printed, we cannot help with those orders. However, if you want the absolute best quality printing and apparel selection at the guaranteed best price, look no further than WSC Image. Our sales team is here and ready to help you find the perfect solution for your needs.